Terms of use

Purpose and acceptance

These terms govern the use of the SafeTale software and its associated service. Creating an account constitutes acceptance.

They may be amended; any substantial change will be announced to you by e-mail before it takes effect.

Description of the service, and it being free

SafeTale is Windows software for storing passwords, a phone’s unlock codes and text notes, in encrypted form, and for passing access to a designated third party after a period of inactivity that you set.

The service is free and without usage limits. It carries no advertising and no paid option.

Conditions of access

The service is reserved for persons aged at least fifteen, the digital consent threshold in France.

You are responsible for the accuracy of the e-mail address associated with your account: it is what allows a password reset and the confirmation of sensitive settings.

The trusted contact

By naming a trusted contact, you give us the e-mail address of a person who is not a party to these terms. You declare that you initiated this designation and take responsibility for it.

You acknowledge that at the end of the delay you set, and if automatic unlocking is enabled, read access to your vault will be transmitted to that person by e-mail.

You may change this setting, change person, or disable the mechanism at any time.

What SafeTale is not

SafeTale does not constitute a will. A text written in the application has no testamentary value: under French law, a holographic will must be written in full, dated and signed in the testator’s own hand (article 970 of the Civil Code).

SafeTale does not constitute a backup solution. There is, to date, no export function: you are advised to keep a copy elsewhere of whatever is vital.

SafeTale is not a certified digital safe-deposit service. The regime set out in the French postal and electronic communications code requires a qualification issued by an accredited body, which we have not applied for and do not claim. The word “safe” is used on this site in its everyday sense, to describe a function, and not to lay claim to that regime.

Availability and liability

The service is provided as is, with no availability commitment, no service-level agreement and no on-call rota. We take backups and monitor the service, and are alerted if a transmission fails.

Our liability cannot be engaged beyond what applicable law permits, given that the service is free.

To the extent permitted by law, we cannot be held liable for any loss of data resulting from a technical failure, for an interruption of the service, or for the consequences of a transmission that occurred in accordance with the setting you defined yourself.

Conversely, nothing in these terms excludes our liability for gross negligence or wilful misconduct, nor the rights that the law grants consumers as a matter of course. A clause purporting to do so would be void, and we have no interest in writing one.

Suspension, termination and deletion

You may request the deletion of your account at any time by writing to us from its e-mail address.

We reserve the right to suspend an account in the event of use manifestly contrary to these terms or to the law.

Governing law

These terms are governed by French law. Failing an amicable resolution, the French courts have jurisdiction.

Article L612-1 of the French Consumer Code gives consumers free recourse to a mediator. As the service is supplied without any financial consideration, whether it falls within that scheme is uncertain — but we will not hide behind that uncertainty to deny it to you. Send us your complaint in writing first: failing an agreement within one month, we will give you the details of a competent mediator.