One address, read by a person. Write in French or in English.
Before writing, the "Frequently asked questions" page probably answers — it covers, among other things, the fact that it is free, which devices work, and what exactly happens at the deadline.
If your question is not there, we want to hear it: that is how that page grows.
Access, rectification, erasure, restriction, objection, portability: write to us from your account's e-mail address, stating what you are asking for.
We reply within one month at most, in accordance with the GDPR. Export and deletion are not yet available in the application: we handle them manually, and confirm when it is done.
Describe what you found and how to reproduce it. We acknowledge receipt and keep you informed of the fix.
We will take no action against research carried out in good faith, without exfiltrating user data and without degrading the service.
It is most likely because someone named you as their trusted person. We wrote a page explaining what that means, and what you do — or do not — have to do.
