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You have received an access

If you arrived here from a SafeTale e-mail, this page is written for you. Take whatever time you need.

You received "A SafeTale user trusts you"

Someone has named you as their trusted person. That message has no purpose other than to tell you so.

You have no access to their vault, no data, nothing to do. You do not know what it contains, and the message does not say. There is nothing to install, nothing to create, nothing to watch over.

If one day that person stops checking in within the delay they set, you will receive a second message — that one will contain instructions. Until then, you can simply file this one away.

You received a backup password

Then the delay has run out, and the person who named you has left you access to their vault. We are sorry for the circumstances.

What you received: an e-mail address, a sixteen-character password, and a download link. Install SafeTale on a Windows PC, then sign in with those two items on the usual sign-in screen — it is the same one for everybody.

You will reach the vault in read-only form. You do not become its owner: you can neither change nor delete what is in it. Take the time to read what was left for you.

A few precautions

This password gives access to sensitive information: treat that e-mail as you would a set of keys. Do not forward it, and delete it once you no longer need it.

If you believe you received this message by mistake, or if something seems wrong, write to us. We reply.